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Tag: Zendesk

Latest News

81% of Indian consumers want more human-like AI: Zendesk 2025 CX trends report

Zendesk’s 2025 Customer Experience (CX) Trends Report reveals a pivotal shift in customer ...
AI

Zendesk Launches Flexible Pricing for Customised AI Journeys

Zendesk recently introduced their market-leading AI Dynamic Pricing Plan, a flexible pricing and ...
AI

Zendesk launches venture fund to fuel AI startups

Zendesk officially launched its global venture fund to back AI-first companies focused on ...
AI

90% of Indian CX leaders say generative AI will make every digital interaction effective: Zendesk’s CX trends report 2024

Zendesk, Inc. released its annual Customer Experience (CX) Trends Report, the findings of ...
Latest News

GoTo announces new integrations, analytics, and an improved App Experience

GoTo, the company making IT management, support, and business communication easy with flagship ...
AI

Zendesk adds OpenAI integration to expand AI-powered customer experiences

Zendesk today announced its collaboration with OpenAl, an Al research and deployment company, ...
Latest News

Zendesk announces Strategic Collaboration Agreement with AWS to unlock smarter, more personalized customer service at scale

Bangalore — March 28, 2023 — Zendesk, Inc., today announced a five-year strategic ...
Latest News

Zendesk To Acquire Momentive And Its Iconic SurveyMonkey Platform

Zendesk and Momentive have entered into a definitive agreement under which Zendesk will ...
Cybersecurity

97% of Indian companies say CX innovation is required to protect businesses from competitors: Zendesk study 

According to new research released by Zendesk, Inc  in partnership with Enterprise Strategy ...
AI

Zendesk expands AI team and enhances automation, reporting capabilities

In today’s digital-first and distributed landscape, businesses across the globe are facing the ...

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