- Elevating LLM Observability with Amazon Bedrock and Dynatrace
In this post, we explain how Dynatrace provides end-to-end monitoring and visibility into generative AI applications utilizing Amazon Bedrock models allowing for comprehensive LLM observability.
- Building Next-Gen AI Education through GoML and Amazon Bedrock
GoML, an AWS Advanced Consulting Partner, collaborated with a leading Asian EdTech organization to revolutionize exam preparation through AI. Their Amazon Bedrock-powered solution helps students prepare for competitive exams like JEE Advanced, NEET, and Gaokao. The platform achieves 95% accuracy in solving complex questions while reducing student preparation time by 80%, delivering precise, step-by-step solutions that enhance learning outcomes.
- Unlocking the power of Splunk with Amazon Bedrock – Build AI assistant using agents
Learn how to build a Generative AI assistant to simplify complex data analysis with Splunk, by converting conversational requests into optimized Splunk SPL queries for AWS security and operational logs. Built on Amazon Bedrock agents with integrated knowledge bases and action groups, this solution automatically executes queries and delivers actionable insights, democratizing access to powerful data analytics capabilities for security teams.
- Generative AI in the Contact Center: Enabling Super Agents, Dynamic Supervisors, and Empowered Customers
Customer expectations are rising, and delivering seamless, AI-enhanced support is now essential. Discover how the Accenture AWS Business Group (AABG) is transforming contact center operations with their Connected Customer Experience (CCE) offering on AWS. Learn how generative AI-driven capabilities empower agents and enhance customer interactions, driving efficiency and modernization for businesses.
- Transforming the Automotive Aftermarket Customer Journey with Generative AI: Tech Mahindra’s AftEAZE on AWS
Discover how Tech Mahindra's AftEAZE, powered by AWS and generative AI, is revolutionizing the automotive aftermarket. From predictive maintenance to personalized services, this innovative solution creates win-win scenarios for both consumers and businesses, streamlining operations and unlocking new value in a multi-billion dollar industry.
- Knowit’s ADAM Guide to GDPR Compliance on AWS
Based on Knowit's ADAM guide, this blog post provides practical insights and strategies for achieving GDPR compliance in AWS environments, including essential frameworks for managing compliance obligations and leveraging AWS features and services. The post outlines a structured seven-step approach to systematically assess and document GDPR compliance while emphasizing the importance of understanding data controller and processor roles, encryption requirements, and cross-border data transfer considerations.
- How the AWS Partner Network is Enabling Sustainable Innovation
Discover how AWS and its partners are driving sustainable innovation through the AWS Partner Network. Learn about purpose-built solutions, resources, and programs that empower organizations to reduce their environmental impact while fostering business growth. Explore how AWS is collaborating with partners like Carrier Global to create cutting-edge sustainability solutions and accelerate the journey towards a more sustainable future.
- AWS Strategic Collaboration Agreement Powers Crayon’s 3X Revenue Growth
Discover how AWS Premier Tier Services Partner Crayon achieved 3X revenue growth through strategic collaboration with AWS. Learn how their Define-Organize-Execute-Measure framework transformed operations across 46 countries and launched three new revenue streams. This success story showcases how AWS partners can accelerate growth through systematic execution and clear accountability.
- Varsity Yearbooks Overcomes Market Challenges with SaaS and CleanSlate
Discover how CleanSlate Technology Group helped Varsity Yearbooks transform their traditional yearbook business into a modern SaaS solution, accelerating feature delivery and boosting market share. Learn how this AWS SaaS Competency Partner leveraged AWS services to enable digital transformation in the educational services industry.
- Streamlined Multiomics Data Analysis Leveraging Illumina Software on AWS
Illumina’s suite of multiomics analysis tools hosted on AWS include capabilities for quality control, data aggregation, and advanced analytics. In this post, we demonstrate how software from Illumina, including DRAGEN™, Illumina Connected Analytics, Correlation Engine, and Illumina Connected Multiomics enable researchers to build scalable, secure analytical pipelines while maintaining security, data privacy, and compliance at scale.
- Elevating Call Center performance using Amazon Connect and Amazon Bedrock
The Agent AI Ally solution revolutionizes call center operations by harnessing generative AI to provide agents with real-time, contextual support and product information during customer interactions. Powered by Anthropic's Claude 3.5 Sonnet model through Amazon Bedrock, the solution delivers instant insights and suggestions while analyzing customer responses in real-time. This comprehensive platform integrates key AWS services including Amazon Connect, Transcribe, and Kendra to create a powerful system that enhances agent performance and customer satisfaction through AI-driven assistance and efficient data processing
- Say Hello to 150 New AWS Competency, Service Delivery, Service Ready, and MSP Partners Added in February
We are excited to highlight 150 AWS Partners that received new or renewed specializations in February for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.
- Data Protection and Security Best Practices with Veeam on AWS
Through the integration of Veeam and AWS security best practices, organizations are equipped to address their regulatory compliance adherence while enhancing overall security resilience when deploying their data protection solution on AWS.
- AWS Partner Profitability Framework: Deepen and Diversify Your Offerings
Introducing the AWS Partner Profitability Framework, an intuitive and reliable way to maximize business value with the AWS Partner Network (APN). The AWS Partner Profitability Framework optimizes the partner journey to broaden the value and deepen expertise across various business models. According to a 2022 study conducted by Canalys, partners with a breadth of offerings can achieve a $6.40 multiplier per $1 AWS sold.
- Accelerating Product Research and Design with Generative AI
Discover how Capgemini and AWS collaborated to create TELme, a groundbreaking generative AI solution that revolutionizes product research and design in manufacturing. By enabling engineers to efficiently search and summarize vast repositories of technical content using natural language queries, TELme significantly reduces design lifecycle timelines and accelerates time-to-market for new products.
- How Thales Enables PCI-DSS Compliance with a Tokenization Solution on AWS
Data privacy regulations are tightening globally, requiring organizations to enhance security for sensitive data in the cloud. Among various security controls, tokenization replaces sensitive information with cryptographically generated, non-sensitive identifiers. This post explores how Thales' CipherTrust Tokenization Solution on AWS helps organizations meet PCI-DSS compliance requirements while protecting sensitive payment data.
- New Generative AI Customer Research: AWS Partner Opportunities in the Evolving Generative AI Landscape
New AWS research reveals that over 90% of customers plan to engage AWS Partners for generative AI deployment in the next 3 years. This comprehensive study of 1,000+ respondents across 24 industries provides insights into customer adoption patterns, buying journeys, and strategic priorities in the rapidly evolving generative AI landscape.
- Accelerate SAP Data Replication with AWS and Fivetran
With increasing focus on IoT, AI/ML and generative AI, SAP data provides an unified view of business-critical information by streamlining operations, improving decision-making, and driving innovation. In this blog, we explore optimizing data management by leveraging a modern data architecture on AWS, and discuss how Fivetran automated SAP data replication accelerates enterprise processes and unlocks insights.
- Accelerate Security Incident Response and Recovery with AWS Security Incident Response Partners
In today's cyber threat landscape, a robust incident response plan isn't just a nice-to-have—it's critical for businesses of all sizes. AWS Security Incident Response Specialization Partners help AWS customers with incident response through 24/7 monitoring, investigation, containment, and remediation guidance, backed by AWS security experts.
- How TCS unlocked Open Banking with Amazon Kinesis Data Streams
TCS partnered with a leading Australian bank to implement Consumer Data Right (CDR) compliance through an open banking solution, enabling secure data sharing for 400,000+ customers while maintaining existing banking operations. The solution architecture leverages AWS services including Amazon Kinesis Data Streams, AWS DMS, Data Firehose, Glue, and Aurora MySQL to process 6 million records daily in real-time, with comprehensive security controls and 99.99% uptime. The implementation demonstrates TCS's expertise in creating scalable, secure enterprise data platforms that enable financial institutions to modernize their data streaming capabilities while protecting core operations and meeting regulatory requirements.