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Cybercriminals care about security too: how shady business is done on the dark web


Latest Kaspersky research reveals cybercriminals posted more than 1 million messages mentioning escrow services on the darknet in 2020-2022.  Escrow agents are third-party intermediaries involved in such deals to control the fulfillment of agreements and reduce the risks of cheating. They partner with cybercriminals who want to sell or buy data, services, or conclude a partnership – usually earning from three to 15 percent of the transaction. However, the deal can still fail for various reasons, including those related to escrow scams. How such business is done on the darknet is described in a new report by the Kaspersky Digital Footprint Intelligence team.

Cybercriminals active on the darknet care about their own security, and do not want to become a victim of their “colleagues”. When closing any transaction, such as buying databases, accounts, initial corporate accesses, etc., they use intermediary services of escrow agents. It can be a human or an automatic system, developed to speed up and simplify relatively typical deals. For expensive or untypical cases, cybercriminals still engage a human intermediary.

Kaspersky Digital Footprint Intelligence team monitors the darknet to help companies track cybercriminal discussions and other types of activities to prevent incidents and mitigate risks related to data leaks. The experts found the number of messages mentioning the use of an escrow agent (or other terms such as “guarantor”, “middleman”, “intermediary”, etc., designated to the same services) has amounted to more than one million from January 2020 to December 2022. These messages accounted for 14 percent of the total number of deal-related messages on various dark web resources. In fact, the share of deals with escrow services can be higher since cybercriminals often discuss detailed terms in person without specifying all the particulars in announcements and offers.

The number of messages mentioning escrow services surged in the second half of 2021, and coincided with the dynamics of cybercriminal activity in shadow Telegram channels in general. Members of the dark web community were increasingly transitioning there due to the compromise of several popular dark web forums in early 2021. In most of 2022, we saw a decline in activity on shadow resources in general. This may be a consequence of the escalated geopolitical situation, which motivated cybercriminals to cease their illegal activities and relocate using the accumulated money. Nevertheless, at the end of 2022, we have again seen growing escrow-related activity”, said Vera Kholopova, Security Services Analyst at Kaspersky.

Chris Connell, Managing Director for Asia Pacific at Kaspersky added, “As cybercriminals become more sophisticated in their tactics and cybercrime continues to be a growing concern in the Asia Pacific region, it’s important for businesses to stay vigilant and proactive in protecting their assets. Our latest research highlights the prevalence of escrow services in darknet deals, which serves as a reminder of the need for robust security measures to protect against potential scams and data breaches. By partnering with reputable cybersecurity companies and monitoring dark web activity, businesses in Asia Pacific can better protect their assets and minimize the risk of cyberattacks.”

Despite the rules of communication between cybercriminals on the forums and “dark web etiquette”, no escrow service protects against cheating. Apart from the cases when the buyer or seller changes their mind, one of the deal-breakers could be foul play. Both seller and buyer, as well as the escrow agent, can violate the deal arrangements, especially when it comes to large sums. With the help of Kaspersky Digital Footprint Intelligence, experts found a post accusing an official escrow agent of two shadow forums (including the popular one) of not paying a total of US$170,000 in four deals.

Since the dark web community becomes more complex and structured, developing self-regulation systems as it grows. For effective protection against cybercriminals it is worth understanding how it operates, how cybercriminals interact with each other, what kinds of deals there are, and how they are carried out. To read the full report about escrow services on the darknet, please visit

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