A10 Networks published research, Global Communication Service Providers: Market Growth Fuels Security Investments, reveals the priorities, expectations, and perspectives of CSPs across the globe as they evolve and expand their services and infrastructure in an increasingly complex digital environment.
The study was undertaken by independent research organisation, Opinion Matters, among 2,750 senior IT professionals from a range of communication service providers across 11 regions around the world, including India. It found that, 100% of the Indian service providers surveyed expect to see traffic volumes rise in the next 2-3 years. Around 20% of the respondents expect to see traffic increase by up to 50% – 52% expect traffic to rise by over 50% up to 75%, with 27% believing it will soar by over 75% or more.
As a result, four key themes ran throughout A10 Networks’ second global CSP survey. These were: focusing on investment, preparing for growth, expanding services to meet underserved communities, and seizing opportunities to expand into new markets with new services.
Commenting on the positive growth levels, Anthony Webb, vice-president of A10 International, said: “These predictions align with the sustained traffic growth we’ve seen in recent years. Although the pandemic created a one-off burst in growth which we witnessed in our 2021 survey with 99% of those surveyed stating this, we are now seeing more sustained patterns emerging which shows continuing growth at a considerable rate. Likewise, these positive growth levels are creating both the urgency and the confidence for CSPs to undertake substantial investment projects.”
Network security strategy is becoming more sophisticated and diverse in India
The survey found that respondents’ top priorities for network security investments were:
- 47% upgrading firewalls and other security appliances.
- 30% DDoS detection and monitoring.
- 33% ransomware and malware protection services.
- 28% automation of security policies.
- 37% simplification and integration of disparate point solutions.
- 34% Threat intelligence capabilities.
Anthony Webb continues: “Although upgrading firewalls and other security appliances came out top, this was less dominant than it was two years ago when we did our first CSP survey. This points to the fact that today’s network security strategy must be wide-ranging with a well-rounded approach that can handle the full spectrum of emerging threats to maintain a high quality, reliable and secure service for customers.”
Providers are working to close the digital divide
Alongside investing in network security, CSPs are planning to expand their networks to reach unserved or underserved communities:
- 41% of respondents say they are expanding their networks to unserved/underserved communities.
- 30% are planning to expand for an uplift of more than 10% on their current subscriber base.
- 11% are expanding for an uplift of more than 50%.
- 59% are planning to build additional data centres and expand to provide additional capacity for other service providers.
Commenting on these findings, Anthony Webb added: “Connecting communities is central to reducing inequality and supporting digital opportunities, so it is heartening to see this positive direction of travel. Combining this with robust security strategies will result in more people and communities worldwide benefitting from safe, reliable digital services.”
Enterprise cloud migration is having a positive impact
Enterprise cloud migration has been a strong trend over the past decade, accelerated by the pandemic. The survey found that enterprises are now focusing on finding the right mix of cloud services to support future plans:
- Overall, 63% of respondents report a positive outcome related to their cloud transition.
- 27% say that is has directly generated revenue.
- 20% say that they have evolved to offer public cloud and managed data center services.
- 16% now have differentiated services that have increased their relevance to customers.
Anthony Webb comments: “It is interesting to see that one in four CSPs say they have gained revenue as customers have distributed workloads and data center functions between private, on premises and public cloud. This cloud transition is also evident when it comes to key purchasing criteria for network equipment, as being in a cloud native form factor was a must-have criteria, with 31% Indian respondents saying this.”
IPv6 transition remains an ongoing challenge
This worldwide demand, as CSPs globally add more subscribers, has made IPv4 addresses scarce. Providers therefore need to plan for transition to IPv6. However, the survey shows that only 23% expect to achieve this in the next 2-3 years.
- 41% are adopting a strategy of carefully managing their IPv4 pools and gradually transitioning to IPv6.
- 36% aim to run the two in parallel.