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Tag: Chatbots

AI

90% of Indian CX leaders say generative AI will make every digital interaction effective: Zendesk’s CX trends report 2024

Zendesk, Inc. released its annual Customer Experience (CX) Trends Report, the findings of ...
AI

50 percent of AI Chatbots are not adopted due to cold and static responses

In the rapidly evolving landscape of customer support, the advent of AI-driven technologies ...

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