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Tag: Genesys

Latest News

70% of CX Leaders Identify AI as Crucial, but Only 34% Agree Their Organization Currently Has Knowledge and Expertise to Adopt AI

A new research report from Genesys has found that AI is rapidly becoming ...
Latest News

Genesys Launches New Capabilities to Enable Rapid Innovation for AI-Driven Customer Experiences

Genesys has announced new tools that enable businesses to easily build and orchestrate ...
AI

Genesys Launches Genesys DX, the Next Chapter in Customer Engagement

Genesys has announced Genesys DX, the company’s new standalone digital customer engagement offering. ...
Cybersecurity

Genesys Announces Rapid Response Offer for COVID-19 support in India

Genesys, a leading player in the contact centre solutions space, is launching a ...

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