A comprehensive new study by Inductus reveals that India’s Global Capability Centers (GCC) landscape is undergoing a dramatic transformation, with the sector projected to reach $100 billion in value by 2030 and employ over 2.5 million professionals.
The whitepaper, titled “India’s GCC Landscape: A Strategic Pathway for Mid-Sized Aspirational Corporations to Scale Beyond,” highlights that India currently hosts over 1,700 GCCs, generating an estimated $64.6 billion in annual revenue and employing 1.9 million professionals across various functions.
According to the report by Inductus, 70% of mid-sized corporations view their Indian GCCs as crucial to advancing their strategic innovation agendas. An impressive 90% of Indian GCCs now operate as multi-functional entities, handling technology, operations, and product engineering. Notably, Engineering, Research and Development (ER&D) focused GCCs are growing 1.3 times faster than the general GCC growth rate, signifying a shift towards high-value capabilities.
Commenting on the same, Alouk Kumar, Founder and CEO Inductus shared, “This whitepaper is not just a research document; it’s a strategic compass for mid-sized corporations looking to scale globally. Our findings clearly demonstrate that India’s GCC ecosystem has matured into a powerhouse of innovation and digital transformation, offering unparalleled opportunities for companies to accelerate their growth journey while maintaining operational efficiency.”
Looking ahead, the study projects that by 2026, over 70% of GCCs in India will integrate advanced AI capabilities, ranging from machine learning algorithms to AI-driven customer support. The commitment to technological advancement is further evidenced by the fact that 80% of surveyed GCCs plan to invest in cybersecurity training and AI-driven threat detection over the next five years.
The research also emphasises India’s competitive edge in operational costs, with Indian GCCs offering up to 40% lower operational costs compared to Eastern Europe and 30% lower than Latin American counterparts, while maintaining high-quality output and innovation capabilities.
Inductus GCC, which conducted this comprehensive study through surveys and expert interviews, continues to play a pivotal role in helping global corporations establish and optimise their GCC operations in India. The firm’s latest whitepaper serves as a strategic guide for mid-sized corporations looking to leverage India’s robust GCC ecosystem for sustainable growth and innovation.
Complementing the whitepaper launch, Inductus GCC recently hosted a high-level webinar titled “ Rise of Global Capacity Centres ( GCCs) as Drivers of Global Innovation Ecosystem” on November 14th 2024. The event featured industry leaders and experts who deliberated on the evolution of GCCs, exploring critical themes including innovation trends, R&D ecosystems, and the strengthening bonds between industry and academia in the GCC landscape.
