Cybersecurity

Five most significant trends in customer experience and omnichannel communications for 2023

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Salesforce partners with Jos Alukkas to provide a unified online and offline experience to consumers

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Sony India bolsters its customer experience with Voice AI bot, Isha

Cybersecurity

CX key to driving sales and loyalty, but brands aren’t improving: Global survey

Cybersecurity

Customer experience (CX) technology sets a new baseline but still struggles to satisfy many, finds NTT’s latest CX research

AI

CSS Corp Launches Cloud-Based Digital Customer Experience Transformation Platform