Tata Communications has initiated the use of Artificial Intelligence solutions to better manage its hiring process and avoid gender bias. The company in this regard has partnered Bay Area to utilize its algorithm to scrutinize Resumes and bring onboard best talents.
As per Aadesh Goyal, director of HR, Tata Communications,’’The company has been leveraging a combo of Machine Learning and natural language processing to enhance hiring.”
“The problem with the existing model is that you only get the resumes of people who are actively job hunting or through headhunters,” added Goyal.
The algorithm analyses half a billion resumes spread across numerous platforms and shortlist the most relevant ones based on their work experience.
“It understands the job description and looks through the resumes like a human. So if we are looking for someone with IoT expertise, it would look for people who have experience in machine-to-machine communication,” said Goyal.
The technology also enables the recruitment manager to refer another candidate’s profile which is similar to the job description to hunt for candidates. The technology major has also been testing a solution of late which hides the gender identity of a candidate in the first round of screening.
“Using artificial intelligence, all references to gender are stripped from the resume, including references like the applicant has studied in an all-women’s college, which could be a giveaway. What’s encouraging is that the percentage of women being given offer letters is about the same as the percentage of those that are shortlisted,” said Goyal.
“We are currently testing an upgraded version where it would then suggest the skills the employee needs to bridge the gap if it is more than 30%. This will be mapped to training programmes they can do. This is especially important if there is no future growth likely in that role,” added Goyal.
